Política de envio

Delivery

Delivery times do not include weekends or public holidays.

Baettage reserves the right to restrict delivery to certain areas during specific times of year, for example due to adverse weather conditions that could hinder delivery.

Baettage exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order in accordance with your selected delivery option.

Baettage endeavors to dispatch orders in the fastest possible time and in the order in which they are placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details.

Baettage is unable to cancel any order once placed, due to fast-dispatch times from our warehouse. If you place an order in error, or change your mind once it has been placed, it is your responsibility to return the item to us for a refund in accordance with our Refund Policy.

If your order does not arrive by the scheduled date, please contact Baettage Customer Service via email at info@baettage.com.

Prices and delivery charges

Prices displayed at baettage.com include the statutory Value Added Tax but do not include a delivery charge, unless stated otherwise.

Orders over CHF 150 qualify for free worldwide shipping. For orders under CHF 150, the delivery charge is the same regardless of the size or weight of your order, and the cost is clearly indicated at checkout. If we are unable to deliver your order in full and have to make more than one delivery, there will be no additional charge for any subsequent deliveries.